On-Demand SaaS/Cloud Option for LabTech Remote Monitoring and Management

Cloud Computing — By on Monday, January 23rd, 2012

LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) solution developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced the availability of LabTech Cloud, a cloud-based Software-as-a-Service option for MSPs. Following this introduction of LabTech Cloud, the company plans to roll out more cloud computing-compatible technologies and services to reduce partners' operational costs and increase profitability.

Service providers who would like to offer remote management services to their clients often encounter barriers to entry with the cost, time and effort needed to establish an infrastructure and datacenter capable of hosting all required software and customer data. With LabTech Cloud, IT service providers worldwide can immediately offer remote management with little effort and investment by simply subscribing to the service and offering it to their own customers.

"The future of computing isn't a one-size-fits-all delivery model. By offering both SaaS and on-premise options, we are able to best meet the needs of our partners and prospective partners," said Matt Nachtrab, CEO, LabTech Software. "Our partners constantly enlighten us to evolving use cases around managed services, but what remains absolute is security, scalability, affordability and value, and LabTech Cloud delivers these while keeping costs manageable."

LabTech Cloud is the full version of LabTech Software's award-winning remote monitoring and management solution. Because the application is offered as a subscription service, there is no need for administrators to buy and provision hardware. Installation and setup is minimal, with license fees based on a pay-as-you-go model in addition to free LabTech upgrades, at no additional cost, as new updates become available. Cloud-based software provides additional value by enabling rapid deployment to worldwide partners regardless of physical location, including those in LabTech Software's recently announced Asian and European distribution markets.

LabTech Software is the IT management tool of choice for a wide range of clients from small businesses to large enterprises. LabTech provides an arsenal of IT management tools in one interface such as remote desktop, monitoring, trouble ticket tracking, user information, support and software management. LabTech's affordable, powerful, agent-based solution quickly transforms solution providers into managed service providers.

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