ManageEngine Debuts Performance Monitoring for VMware Horizon View at VMworld US 2014

Desktop Virtualization — By on Monday, August 25th, 2014

Applications Manager Upgrade Helps Deliver on the User Experience Promise of VMware Desktop Virtualization

VMworld US 2014
ManageEngine, the real-time IT management company, today announced the availability of VMware Horizon View monitoring in Applications Manager, its application performance monitoring solution. The move enables enterprises to gain immediate visibility into and understanding of virtual desktop infrastructures (VDIs) running on Horizon View. Likewise, the announcement ensures that users of applications delivered via Horizon View experience optimal application performance.

ManageEngine will be demonstrating Applications Manager and its new Horizon View monitoring in booth 2610 at VMworld US 2014 being held August 24-28, 2014, at the Moscone Center in San Francisco.

Virtual desktop infrastructure solutions such as Horizon View can help enterprises combat rising data center costs and management headaches. However, many VDI implementations never reach production level due to costly downtime issues, poor performance and end-user complaints. Common problems include network connectivity loss as well as slow remote desktop and application performance. With VMware, the IT management challenges are further complicated by the complex Horizon View architecture, which makes troubleshooting performance issues difficult. As a result, IT admins often struggle to deliver acceptable levels of performance to end users.

“Users don’t care how technology works. They just want their applications to run smoothly whether they’re on virtual desktops or physical desktops,” said Sridhar Iyengar, vice president of product management at ManageEngine. “By proactively monitoring the performance of Horizon View, Applications Manager lets IT administrators keep an eye on the overall performance and quality of the users’ experience and thus make the transition to virtual desktops as seamless as possible.”

Horizon View Monitoring with Applications Manager
Applications Manager enables comprehensive performance monitoring of the entire Horizon View service to ensure that the VDI environment has a healthy heartbeat. It helps to minimize downtime, quickly identify performance issues and take corrective action before the end users are affected.

Applications Manager provides a holistic view of the Horizon View implementation and its underlying components, including the View connection broker, hypervisor, virtual machines (VMs), Active Directory and database. Some of the key Horizon View performance indicators tracked by Applications Manager include indicators for the connection broker, vCenter details, View pool, sessions, composer domain and stats of VMs.

Among its many benefits, the Applications Manager Horizon View monitor lets IT administrators:

Gain end-to-end performance visibility into the entire virtualized data center — including virtual desktops, hypervisors, VMs, applications running on the VMs, servers and storage hardware.
Proactively identify performance issues and initiate remedial actions quickly to ensure a great user experience.
Effectively plan capacity to optimize virtual desktop performance and guarantee maximum ROI.
Smoothly make the transition from VDI test stage to production stage.
Have greater control over the bring-your-own-device (BYOD) policies in the organization by managing mobile devices from a single location.

Pricing and Availability
Applications Manager version 11.9 is available immediately with prices for the Professional Edition starting at $795 for up to 25 servers or applications. Existing customers can access the Horizon View feature when they upgrade to Applications Manager version 11.9.

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