Mega Trends to support Unified Communications market growth in APAC

UC-as-a-Service (UCaaS) solutions

Unequivocally, 2015 will see strong growth in the Cloud computing, Big Data Analytics, Social media, Internet of things, and Mobility (CASIM). Frost & Sullivan believes that CASIM will mark a positive impact on the unified communications (UC) market, making UC more critical to the businesses than ever before. “UC will no more be just about… Continue reading Mega Trends to support Unified Communications market growth in APAC

Polycom, IBM to Accelerate Cloud-Delivery of Video Collaboration Applications

Polycom, the global leader in open standards-based unified communications (UC), today announced an initiative with IBM Research to co-develop next-generation innovations that are designed to further accelerate cloud-delivered video collaboration applications to support key vertical and social uses. Under the initiative, Polycom will work with IBM Research to explore and develop technologies that leverage the… Continue reading Polycom, IBM to Accelerate Cloud-Delivery of Video Collaboration Applications

ShoreTel Acquires Hosted Unified Communications Pioneer M5 Networks

ShoreTel Inc. (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced it has signed a definitive agreement to acquire M5 Networks (“M5”), a recognized leader in hosted Unified Communications. As a result of the acquisition, ShoreTel will be uniquely positioned to provide customers a choice… Continue reading ShoreTel Acquires Hosted Unified Communications Pioneer M5 Networks

NCR Recognized by Cisco as Data Center Unified Computing Authorized Technology Provider in MEA

NCR Corporation announced today that it has achieved Data Center Unified Computing Authorized Technology Provider (ATP) status from Cisco. This designation recognizes NCR as having fulfilled the training and program prerequisites to sell, deploy and support the Cisco Unified Computing System. Nadine Routhier, vice president of Telecom and Technology, NCR commented, “IT requirements are changing… Continue reading NCR Recognized by Cisco as Data Center Unified Computing Authorized Technology Provider in MEA

LiveVox Adds Integrated ACD/PBX to Cloud Contact Center Suite

LiveVox Inc., the provider of the Private VoIP Cloud™ and integrated contact center applications, today announced that it has developed an integrated ACD/PBX for its highly scalable cloud call center suite. The integration of the Cloud ACD/PBX eliminates the need for expensive and limited site-premised PBXs while delivering advanced call routing, back office support and… Continue reading LiveVox Adds Integrated ACD/PBX to Cloud Contact Center Suite