Revenue Jumps by 58 Percent for Cloud Telephony Pioneer CallFire

CallFire, a pioneer in cloud telephony, closed 2012 with its strongest performance to date – and a quantum leap in user adoption. During the past 12 months, the company experienced record growth of 58 percent, based in large part on the role that its voice and text solutions played in the recent U.S. elections and… Continue reading Revenue Jumps by 58 Percent for Cloud Telephony Pioneer CallFire

ShoreTel Acquires Hosted Unified Communications Pioneer M5 Networks

ShoreTel Inc. (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced it has signed a definitive agreement to acquire M5 Networks (“M5”), a recognized leader in hosted Unified Communications. As a result of the acquisition, ShoreTel will be uniquely positioned to provide customers a choice… Continue reading ShoreTel Acquires Hosted Unified Communications Pioneer M5 Networks

Voice Over IP (VoIP) Performance Evaluation on VMware vSphere 5

The majority of business-critical applications such as Web applications, database servers, and enterprise messaging systems have been successfully virtualized, proving the benefits of virtualization for reducing cost and streamlining IT management. However, the adoption of virtualization in the area of latency-sensitive applications has been slow partly due to unsubstantiated performance concerns. By taking VoIP service… Continue reading Voice Over IP (VoIP) Performance Evaluation on VMware vSphere 5

WAN Virtualization Adds Up for Accounting Firm, Increasing Bandwidth and Raising Resiliency for VoIP and VDI

The T750 is a 1U rack-mountable appliance that supports WAN bandwidth aggregation up to 120 Mbps downstream / 60 Mbps upstream even while doing 128-bit AES encryption.

Talari Networks, Inc. today announced Whiting & Partners has deployed Talari’s WAN Virtualization appliances to ensure high-availability networks for voice and data applications, including virtual desktop infrastructure (VDI) and Voice over Internet Protocol (VoIP). Using Talari’s WAN Virtualization technology, the firm of general practice chartered accountants has increased bandwidth by a factor of five, cut… Continue reading WAN Virtualization Adds Up for Accounting Firm, Increasing Bandwidth and Raising Resiliency for VoIP and VDI

Virtual Cloud Based Call Centers and Reversal of Outsourcing Trend can Contribute to Lower Unemployment Rates

3CLogic, the leader in cloud based call center confirmed today that it sees a definite reversal in the trend of outsourcing call center jobs to other countries. Cloud based call center service providers like 3CLogic are in a great position to help those companies which are bringing jobs back to US. Specifically, the virtual call… Continue reading Virtual Cloud Based Call Centers and Reversal of Outsourcing Trend can Contribute to Lower Unemployment Rates

LiveVox Adds Integrated ACD/PBX to Cloud Contact Center Suite

LiveVox Inc., the provider of the Private VoIP Cloud™ and integrated contact center applications, today announced that it has developed an integrated ACD/PBX for its highly scalable cloud call center suite. The integration of the Cloud ACD/PBX eliminates the need for expensive and limited site-premised PBXs while delivering advanced call routing, back office support and… Continue reading LiveVox Adds Integrated ACD/PBX to Cloud Contact Center Suite