You have your cloud running. Now it’s time to upgrade. How to do this with minimal customer impact? At Symantec, we are upgrading our platform every 6 months in order to keep up with OpenStack release schedule. During our last upgrade, we went from Havana to Icehouse with zero downtime on the data plane and a mere 10-minute downtime on the control plane. How? We want to share our experiences and approach.

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