Citrix today announced that it has completed its acquisition of Beetil, a privately-held cloud-based service desk technology provider. Beetil helps technical support professionals provide exceptional customer assistance and streamline technology costs through the delivery of easy-to-use, yet powerful incident tracking, end user self-service, configuration, change management and release management functionality. The acquisition enables Citrix to… Continue reading Citrix acquires cloud service desk technology provider
Tag: GoToAssist
Citrix GoToAssist Enhances Mobile and BYOD Support
Citrix announced today that its market-leading remote support product, Citrix GoToAssist, now offers an expanded feature set to address the growing IT demand to support mobile devices. As recent research has indicated, mobile workstyles and Bring Your Own Device (BYOD) company initiatives are becoming accepted business practices, putting increased pressure on IT staff to deliver… Continue reading Citrix GoToAssist Enhances Mobile and BYOD Support