ShoreTel Inc. (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced it has signed a definitive agreement to acquire M5 Networks (“M5”), a recognized leader in hosted Unified Communications. As a result of the acquisition, ShoreTel will be uniquely positioned to provide customers a choice… Continue reading ShoreTel Acquires Hosted Unified Communications Pioneer M5 Networks
Tag: Voice
Twilio Announces Expansion to Five European Countries
Twilio, the cloud communications company, has today announced the expansion into five European countries. The San Francisco based startup is launching phone numbers for Austria, Denmark, France, Ireland, and Poland for use with the Twilio Voice API which is used to make and receive telephone calls programmatically. In addition, Twilio is announcing the availability of… Continue reading Twilio Announces Expansion to Five European Countries
LiveVox Adds Integrated ACD/PBX to Cloud Contact Center Suite
LiveVox Inc., the provider of the Private VoIP Cloud™ and integrated contact center applications, today announced that it has developed an integrated ACD/PBX for its highly scalable cloud call center suite. The integration of the Cloud ACD/PBX eliminates the need for expensive and limited site-premised PBXs while delivering advanced call routing, back office support and… Continue reading LiveVox Adds Integrated ACD/PBX to Cloud Contact Center Suite