VMware Mobile Case Worker Solution

The VMware Mobile Case Worker solution was built with citizen service in mind. It helps health, human and social services to get the information they need where they need it — reducing errors and improving citizen reach and service. Case Workers are able to access critical applications and content on any device as a centrally managed service from a secure data center. This means they can have more time in the field where they are needed most and use lower cost devices. Workers can access legacy case management applications, citizen data, and other windows applications across multiple departments for a holistic view of each case. By not needing to search for files or print back at the office, they can reach and serve more of the public thereby increasing productivity. Security is maintained throughout because sensitive data never resides on the device in the event of loss or security breach. In addition, using mobile devices instead of carrying bulky laptops help protect the safety of case workers who may need to travel in high crime areas where a laptop bag may be a target for crime.