Technical Innovation Selects Glowpoint Cloud Managed Video Services

Glowpoint, Inc., a leading global provider of cloud managed video services, today announced that Technical Innovation, a leading video-centric communications solution provider, has added Glowpoint’s cloud managed video services to its portfolio.

As part of the partnership, Technical Innovation will offer Glowpoint’s complete portfolio of services to its telepresence and videoconferencing customers, including remote monitoring and management services, the Virtual Video Room (VVR), video bridging, and business-to-business exchange services. Technical Innovation was recently acknowledged by SCN magazine as the seventh largest AV systems integrator in North America.

“We chose to work with Glowpoint because they offer the most complete portfolio of managed services for video, delivered from their OpenVideo™ cloud,” stated Kevin Powers, Managing Principal of Technical Innovation. “Our customers continue to request managed services to improve the utilization of their telepresence and videoconferencing deployments and offload their IT teams. This partnership with Glowpoint will position us to better serve our customers and grow our video-centric business moving forward.”

Headquartered just outside of Atlanta, GA, with $110M in annual sales and service locations across the southeastern United States, Technical Innovation focuses on providing video-centric communication solutions to corporations, state and federal government agencies, universities, and professional organizations. Glowpoint and Technical Innovation will focus on opportunities in TI’s primary markets, starting with their Enterprise Fortune 1000 clients.

“We are excited to have Technical Innovation join the Glowpoint partner program as they have consistently demonstrated high customer satisfaction marks with their customers, particularly their enterprise video customers,” said Stephen Vobbe, Senior Vice President of Sales and Marketing at Glowpoint.”Our cloud managed video services will only increase the satisfaction of enterprise video customers as they look to have the highest-quality video experience when collaborating across distances.”

Technical Innovation customers will have access to Glowpoint’s OpenVideo™ cloud-based architecture, which offers telepresence, video, and unified communications users a seamless way to collaborate across a broad range of devices and on different carrier networks to enable full business-to-business video capabilities.

Glowpoint’s channel programs enable partners to provide their customers with a comprehensive portfolio of cloud managed video services, including the option of fully partner-branded offerings, with robust sales training and exclusive on-line management tools.